Michael Urgero, founder of Virtual Dynamics
Managed IT for Chicagoland since 2010

Enterprise-grade IT.
Small-business price.

You'll experience the difference in how we do things from the first call onward. We love what we do and it shows in our work.

Since 2010Serving the Chicago area
24/7Proactive monitoring
End-to-endNetwork to cloud desktop
Platforms we design, run & support
Microsoft 365 logo
Microsoft 365
Azure logo
Azure
Azure Virtual Desktop logo
Azure Virtual Desktop
Windows 365 logo
Windows 365
Citrix logo
Citrix
Omnissa Horizon logo
Omnissa Horizon
Google Workspace logo
Google Workspace
Parallels logo
Parallels
Hardware & technology partners
Dell logo
Dell
HP logo
HP
IBM logo
IBM
Microsoft logo
Microsoft
VMware logo
VMware
Fortinet logo
Fortinet
Ubiquiti logo
Ubiquiti
What we do

One partner for the whole stack.

From the firewall to the cloud desktop, we design it, run it and stand behind it, so you aren't stuck juggling five vendors.

Managed IT Services

Proactive maintenance, patching and helpdesk for servers, networks, workstations and mobile devices, all for one predictable monthly fee.

Help desk · remote monitoring & maintenance · desktop management · co-managed IT

IT Security

Layered protection for your data, your people and your clients: endpoint, network and email defense, plus the habits that keep attackers out.

Network security · unified threat management · content filtering · spam protection · identity management

Cloud IT Solutions

Email, collaboration, hosted servers and full cloud infrastructure that cut costs and let your team work from anywhere.

Microsoft 365 · Azure · hosted Exchange · SharePoint · Google Workspace · hosted servers & desktops

Business Continuity

Encrypted backup and tested disaster recovery so a failed drive, a ransomware attack or a flood is a bad day instead of the end of the business.

Backup & disaster recovery · DRaaS · cloud backup & sync

vCIO & IT Consulting

Roadmaps, budgets and technology planning from a virtual CIO, so IT spending follows a plan instead of the latest emergency.

IT consulting · vendor, warranty & hardware management · internet consulting

Business Communication

Phone, conferencing and collaboration tools that keep your team connected in the office and on the road.

VoIP phone systems · conferencing & collaboration

Infrastructure & Virtualization

Servers, networks and virtualization designed, supported and migrated without disrupting the work.

Server migration · Hyper-V · SQL Server · secure wireless · office relocation

Hardware & Printers

Hands-on support for the equipment your business runs on.

Computer repair · printer & copier support · printer management

Why us

We're in this together.

Technology keeps changing. We stay on top of it so you can stay focused on your business.

We've helped local businesses adapt as work has moved beyond the office and more of the tools they rely on have moved to the cloud. We get to know how your team works so that when something changes, you have an IT partner who can tell you what needs attention, what can wait, and why.

Whether we’re securing a new way to sign in or helping you open a second location, we plan around your workday, keep your budget in mind, and handle the technical details.

Get Started Today →

Proactive monitoring

Around-the-clock watch on your systems catches failing disks, threats and outages early, often before you know there's a problem.

Responsive helpdesk

Real technicians who know your environment. Your team calls with a problem and gets back to work quickly.

vCIO strategy

Roadmaps, budgets and technology planning from a virtual CIO, so IT spending follows a plan instead of the latest emergency.

Real savings

53% Average Savings

Stop paying the premiums. On average, our customers save about half of their total cost in IT and support services.

Get a free IT assessment →
Our promise

No Shenanigans Promise

We love our customers and we're confident you'll love our service. That's why there are never any annual contracts to worry about, no long-term commitments, and savings that'll make you smile. Your first month is totally free.

Start your free month →
SHENANIGANS ★ PROMISE ★ NO
Our edge

Enterprise end-user computing, built for SMBs.

Most MSPs stop at the help desk. Our engineers design and run virtual desktops and cloud workspaces at enterprise depth: secure, fast desktops that follow your people from office to home to the road.

CitrixAzure Virtual DesktopWindows 365Omnissa HorizonMicrosoft 365Microsoft Azure
Plan your cloud desktop →
Industries

IT that speaks your industry.

Compliance, uptime and the software you depend on look different in every field. We start from what your work actually requires.

Legal

Confidential case data stays secure, and document and practice management systems stay running.

Healthcare & Dental

Reliable EMR access, protected patient data and systems that keep the schedule moving.

Professional Services

Accounting, consulting and agencies that bill by the hour can't spend those hours waiting on IT.

Municipal & Public Sector

Secure, well-documented infrastructure for the offices that keep the community running.

Manufacturing & Logistics

Plant floors, warehouses and supply chains that keep moving because the network does.

Education

Safe, dependable technology for staff and students in the classroom and remotely.

How we work

From first call to fully managed.

01

Assess

A free review of your network, security posture, backups and pain points.

02

Plan

A clear roadmap with priorities, costs and quick wins, in plain English.

03

Onboard

We document everything, deploy monitoring and close the urgent gaps first.

04

Manage & improve

Ongoing monitoring, support and regular strategy reviews as you grow.

About Virtual Dynamics

Your partner since 2010.

We've been serving the Chicago area since 2010, providing helpdesk support, computer support and consulting to small and medium-sized businesses. Our goal has always been to bring enterprise-level IT practices and solutions to the small business sector, with small business prices.

Most of the day-to-day IT issues you experience can be resolved with just a little proactive maintenance. That's why we give you the free, full audit of your network and map out its weak points and areas that can work better for your business.

Get a free IT assessment →
Chicago skyline illustration
Meet the team

The people behind your IT.

Meet the team that takes care of the tech day-to-day so you don't have to.

The Virtual Dynamics team
Daniel Reyes, Service Desk Lead

Daniel Reyes

Service Desk Lead

Daniel is usually the first voice you hear when you call. He keeps tickets moving, explains fixes in plain English, and makes sure nobody is left waiting.

Elena Morales, Client Success Manager

Elena Morales

Client Success Manager

Elena makes sure every client relationship feels personal. She checks in regularly, turns feedback into action, and keeps projects and priorities lined up with your goals.

Marcus Bennett, Project Manager

Marcus Bennett

Project Manager

Marcus helps clients plan budgets and technology roadmaps. He runs projects from kickoff to go-live and keeps everyone informed along the way.

Michael B. Urgero, Founder & Principal Architect

Michael B. Urgero

Founder & Principal Architect

Michael started this adventure in 2010 because he believes every business deserves great IT. When he's not helping clients, you'll find him out on the trails.

Sofia Delgado, Cloud Engineer

Sofia Delgado

Cloud Engineer

Sofia designs and supports Microsoft 365, Azure and virtual desktop environments. She loves making cloud tools simple, secure and reliable for everyday users.

Greg Novak, Network & Security Engineer

Greg Novak

Network & Security Engineer

Greg builds and protects the networks clients rely on, from firewalls to Wi-Fi. He focuses on keeping threats out and connections fast.

Mei Tanaka, Systems Administrator

Mei Tanaka

Systems Administrator

Mei keeps servers, endpoints and backups healthy behind the scenes. She takes pride in catching small issues before they turn into big ones.

Jessica Reed, Marketing & Social Media Wizard

Jessica Reed

Marketing & Social Media Wizard

Jessica tells the Virtual Dynamics story. She plans our campaigns, creates content and keeps our social channels fresh and helpful. She loves finding new ways to grow the brand and connect with the businesses we serve.

What our clients say

Results that speak for us.

The best decision in tech we ever made

“Virtual Dynamics rebuilt our entire environment end-to-end: every desktop, every server, both offices, and all mission-critical systems including Open Dental, SOTA Imaging, Vatech CT, Google Workspace and Microsoft Office. Our team can finally focus 100% on patient care.”

Jodie Condit
Chief Operating Officer, Amazing Smiles Family Dental

Modernization in the cloud

“A failing stack of old servers replaced with a clean, modern Microsoft Office 365 environment that now powers all six centers, saving the organization $50,000 in the first year.”

Anna Noonan
Bobbie Noonan's Child Care

New office, new tech and we love it

“The entire network, brand-new Windows 11 desktops and all the software the team relies on, built from the ground up. Modern, reliable, and built to scale.”

Pisit Rangsithienchai, MD
Advocate Health Care

Getting Started

Let's talk about it.

Tell us what's slowing you down. We'll respond with a clear, no-pressure plan.

Virtual Dynamics

Managed IT services for small and mid-sized businesses across the Chicago area.

Office1000 Essington Rd.
Joliet, Illinois 60435
Existing clientsCall support at (888) 531-1109 Opt 2Open the Client Support Portal →